Electrical Sales Engineer / Executive at Alfred & Victoria Associates

About the Role

A dynamic team is expanding and seeking a skilled Electrical Sales Engineer to join Alfred & Victoria Associates in Lagos. You will be responsible for all outdoor electrical sales, quotations, and after-sales service, with a focus on growing the business through existing and new account development in the electrical sales industry.

Job Objectives

• Drive business growth by calling on and developing an existing account base while establishing new accounts in the electrical sales industry
• Manage all outdoor electrical sales, quotations, and post-sale customer service
• Perform measured against new customer acquisition rates, renewal rates, up-selling, cross-selling, customer satisfaction, and overall sales team contribution

Key Responsibilities

• Search for new clients, respond to inquiries, and process orders
• Contact current customers and advise on new products for up-selling opportunities
• Match customer requirements to proposed sales solutions
• Negotiate and close sales agreements
• Coordinate sales projects from inception to completion
• Prepare reports for the branch manager
• Meet and exceed sales targets
• Record and maintain accurate client contact data
• Maintain current knowledge of existing products and stay informed about new offerings
• Provide product information, pricing quotations, and follow up on all quotes
• Offer technical expertise and guidance on products to customers
• Develop and maintain positive, long-term customer relationships
• Ensure customer satisfaction across order taking, product delivery, pricing, and overall service quality
• Liaise with sales team members and technical experts to support customer needs
• Maintain and develop existing and new customer accounts while assessing satisfaction on completed projects and identifying future sales opportunities
• Participate in pre-order design reviews
• Maintain excellent customer satisfaction levels and meet all KPIs
• Minimize company exposure to liabilities
• Ensure compliance with all applicable company standing instructions, including safety protocols