E-commerce Officer at Prestigious Consulting Group

Prestigious Consulting Group

Lagos, Nigeria CDI

Publiée il y a 1 mois · Expire dans 3 semaines

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Description du poste

An exciting opportunity has arisen for a motivated professional. Job Summary
  • E-commerce Operations Officer to manage our B2B e-commerce platform operations and serve as the operational liaison with our clients.
  • This role combines hands-on platform management with client-facing operational responsibilities. Willmaintain digital catalog while ensuring seamless order fulfillment, invoice processing, and delivery verification withaccounts.
  • The ideal candidate is detail-oriented, proactive in follow-up, comfortable with both technical systems and client communication, and motivated to take ownership of operational excellence.
Key Responsibilities
  • Process and track customer orders from placement to delivery
  • Coordinate with logistics and delivery partners to ensure timely order fulfillment
  • Monitor product listings, pricing, and stock availability
  • Update product information, images, and descriptions on e-commerce platforms
  • Handle customer inquiries, complaints, returns, and refunds professionally.
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