Customer Support Officer at FeclesHost

About Us

At FeclesHost, we believe that great companies are built by great people who are passionate, creative, driven, and ready to grow. As we continue expanding our digital footprint and pushing new boundaries in hosting, cloud solutions, and user-focused innovation, we are looking for talented individuals who want to be part of something meaningful.

Responsibilities

• Handle client inquiries and provide timely, professional responses
• Support client onboarding processes
• Manage and maintain daily client relationships
• Gather and respond to client feedback
• Maintain high service quality standards

Requirements

• Relevant qualifications in customer service or related field
• Proven work experience in a customer support role

Location

Lagos, Nigeria