Customer Service Officer (Machine Maintenance) at Ascentech Services Limited
Ascentech Services Limited
Lagos, Nigeria
CDI
Publiée il y a 1 mois · Expire dans 3 semaines
Description du poste
An established company is recruiting for the following position.
Job Summary
- We are seeking a proactive Customer Service officer to support our spare parts and service operations.
- The ideal candidate will handle customer communication, coordinate service activities, process quotations and invoices, and ensure timely reporting and documentation.
- Experience in CRM or service coordination will be an added advantage.
- Repair and maintenance Services
- Coordinate after-sales service activities to maintain customer satisfaction.
- Prepare quotations and process orders for spare parts and repairs.
- Handle invoicing and ensure accurate documentation of transactions.
- Follow up with customers on service delivery and payment status.
- Submit periodic reports as required by management.
- Maintain organized filing of all service and sales records.
- Candidates should possess an HND qualification / B.Sc. Degree in Business Administration or a related field
- 1 – 2 years relevant experience in service, sales support, or spare parts operations
- Strong computer skills (MS Office: Excel, Word, Outlook)
- Good communication and organizational abilities
- Experience with CRM tools is an advantage
- Age Range: 18 – 30 Years
- Gender: Male/Female
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