Customer Service Officer /Executive (Female) at BONS Industries Limited

Position Overview

This position offers a great opportunity for career growth in a dynamic customer service environment.

Key Responsibilities

• Maintain expert knowledge of the company's products, services, and policies to offer accurate information and guidance to customers
• Promptly and professionally answer customer questions via various channels such as phone, email, live chat, or in-person interactions
• Assist customers with orders, processing payments, coordinating returns, exchanges, or refunds, and making changes to customer accounts