Customer Service Desk Officer at Fort Knox Group

A dynamic team is expanding and looking for the right talent. Salary: Monthly Gross JOB RESPONSIBILITY Manage Customer Feedback, Reporting, complaints & escalations, manage gift vouchers, loyalty reward etc. Requirements

• OND, Trade Test / Technical Training

• 1 - 5 years work experience

• Communication, empathy, problem-solving, product knowledge, documentation accuracy, and conflict resolution.

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