Credit Service Officer / Sales Agent

Position Overview

We are seeking a dynamic Credit Service Officer & Sales Agent to join our expanding team. You will be responsible for driving driver acquisition, fuel credit processing, and business growth across assigned parks.

This position involves daily field engagement to onboard drivers, parks, and filling stations; promote fuel credit products; monitor sales and operational performance; and ensure seamless service delivery. You will serve as a key liaison between drivers, park stakeholders, filling stations, and internal teams, while identifying opportunities for expansion, resolving field challenges, and providing regular operational and performance reports.

Core Responsibilities

• Onboard new drivers daily at assigned parks
• Process fuel credit requests and repayments daily
• Actively promote company fuel credit products and related services to drive adoption, usage, and revenue growth
• Identify opportunities for business expansion within assigned parks through consistent field engagement
• Onboard new parks and filling stations in accordance with company standards
• Track, monitor, and drive sales performance across assigned parks to ensure targets are met
• Visit parks and fuel stations daily to confirm seamless operations and service delivery
• Identify operational challenges in the field and escalate for timely resolution in collaboration with relevant teams
• Build and maintain professional working relationships with drivers, park unions, station managers, and park leadership
• Serve as the primary point of contact for park-related operational matters, ensuring alignment with company objectives
• Collaborate with the Customer Support team to resolve park-related issues promptly
• Support driver onboarding processes, ensuring proper documentation, verification, and system activation
• Prepare and submit weekly operational and sales reports to your Supervisor