Offre fiable
Concierge - Bolton White Hotels & Apartments, Lagos
Bolton White Hotels & Apartments
Lagos, Nigeria
CDI
Publiée il y a 1 mois · Expire dans 3 semaines
Description du poste
This vacancy presents a chance to join a leading organization.
Position Overview:
- To serve as the guest’s liaison and provide precise, concise and accurate directions. Helps guests with transportation services and assists to carry guest luggage to and from rooms.
- Bell desk is always cleaned.
- Newspaper stand is properly arranged with the day’s paper.
- Provide assistance to guests.
- Deliver guests’ letters and newspaper.
- Keep Luggage trolleys and luggage room always clean.
- Tag guest luggage accordingly upon arrival and departure
- Assist guest with their luggage.
- Assist guest who want to use GYM facilities and the pool.
- Follow the hotel brand Standard requirements pertaining to the front office operations.
- Ensure superior guest satisfaction by encouraging guests to review the hotel on Trip Advisor and Guest RevU / Kepsla.
- To ensure that KPIs are met completely and on time.
- Ensure compliance with all health, safety, environmental and legislative requirements (HSE). An HSE booklet will be given to you.
- Attend to any other duties as may be assigned by management.
- Interested candidates should possess relevant qualifications with 3 - 5 years work experience.
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