Community Growth Officer at GN128 Solutions

Role Description

We're looking for a strategic yet hands-on officer to own the end-to-end growth engine — from acquisition and activation to retention and referral — powered by authentic, community-led initiatives and performance marketing.

You'll build trusted online and offline communities, run rapid experiments to drive user growth, and turn high-intent traffic into engaged members and paying subscribers, all while keeping cultural sensitivity and inclusivity at the heart of your approach.

Key Responsibilities

• Own the full growth funnel: design, test, and optimize acquisition, activation, retention, and referral loops
• Build and scale community-led growth: foster authentic engagement through events, partnerships, and ambassador programs
• Drive performance marketing: manage paid, organic, and referral channels to attract and convert high-quality leads
• Run growth experiments: A/B test campaigns, content, and user flows to improve conversion and retention
• Collaborate cross-functionally: partner with Product, Content, and Data teams to align growth with user experience
• Champion cultural sensitivity: ensure that all outreach, campaigns, and community spaces are inclusive and context-aware

Requirements

• Experience in consumer growth, community marketing, digital marketing, or community strategy (start-up or platform experience preferred)
• Proven success driving user or subscriber growth through multi-channel strategies
• Deep understanding of community psychology, cultural nuance, and engagement dynamics
• Analytical mindset — comfortable with metrics, funnels, and data-driven decisions
• Creative experimentation skills with a bias for action and iteration
• Strong copy and creative instincts; comfortable briefing designers and creators

Key Skills

• Community strategy: ability to design community programs that foster trust, belonging, and advocacy in online hubs
• Community engagement and relationship building