Community Builder / Customer Service Manager at Prestigious Consulting Group

Prestigious Consulting Group

Lagos, Nigeria CDI

Publiée il y a 1 mois · Expire dans 3 semaines

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Description du poste

A dynamic team is expanding and looking for the right talent. Summary
  • We are seeking a professional with strong customer service experience in the real estate sector, preferably someone who has worked closely with or supervised real estate marketers.
  • The ideal candidate will manage communication with clients and marketers, ensure smooth service delivery, and maintain positive relationships across all stakeholders.
Key Responsibilities
  • Serve as the primary point of contact for client inquiries, follow-ups, and support.
  • Coordinate and manage real estate marketers, ensuring alignment with sales goals.
  • Track performance of marketers and provide updates to management.
  • Handle feedback, complaints, and resolution processes professionally.
  • Maintain a positive and responsive communication atmosphere across teams.
  • Assist with onboarding new clients and supporting client retention efforts.
Requirements
  • Experience in real estate customer service or client management.
  • Familiarity with overseeing or managing marketer activities.
  • Strong communication, problem-solving, and interpersonal skills.
  • Organized, proactive, and calm under pressure.
  • Ability to build professional relationships and maintain trust.
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