Client Relationship Officer

Job Overview

Fiphs Infrastructure Limited is seeking a motivated, dynamic, and result-oriented Client Relationship Officer to serve as the frontline representative of the company. The successful candidate will support end-to-end contract management processes, from bid preparation and submission through project execution to closeout, while strengthening client relationships and supporting commercial operations.

Key Responsibilities

• Assist in preparing and submitting competitive bid and tender documents
• Support end-to-end contract management from award to project closeout
• Build and maintain strong relationships with new and existing clients
• Follow up on outstanding receivables and support collection strategies
• Research and identify new commercial opportunities
• Monitor market trends and develop strategies to maximize profit margins
• Assist in managing commercial budget expenditure
• Prepare and review contractual and commercial documentation
• Interpret financial, operational, commercial, and customer insights to support business planning and development
• Serve as the first point of contact for client inquiries and front office reception
• Ensure invoices are raised within stipulated timelines
• Maintain effective working relationships internally and externally

Required Qualifications

• B.Sc. or equivalent in Social Sciences, Business Administration, Marketing, or related field
• Minimum of 1–3 years' experience in sales, marketing, or business development

Required Skills

• Strong negotiation and communication skills
• Excellent interpersonal and relationship management skills
• Self-motivated and proactive mindset

Preferred Qualifications

• Membership of professional management associations
• Construction or related industry experience

Location

Abuja, Nigeria