Client Relationship Manager at Awesome Microfinance Bank

About the Role

This is a full-time, on-site position based in Abuja. As a Client Relationship Manager, you will work closely with clients to establish strong professional relationships, identify financial needs, and provide personalized banking solutions.

Key Responsibilities

• Manage client portfolios and maintain high levels of customer satisfaction
• Ensure timely follow-up on client inquiries and concerns
• Identify opportunities for business growth within existing and new client relationships
• Collaborate with internal teams to ensure clients' financial goals are achieved
• Ensure adherence to regulatory and compliance standards

Required Qualifications

• Bachelor's degree in Finance, Business Administration, Economics, or a related field
• Strong relationship management and client service skills
• Excellent interpersonal and professional communication abilities
• Proficiency in financial analysis and portfolio management
• Strong business development strategies knowledge
• Excellent problem-solving and decision-making abilities
• Ability to lead client interactions, identify client needs, and provide tailored solutions

Preferred Qualifications

• Experience in a similar role within the financial industry
• Understanding of microfinance principles and financial inclusion strategies
• Proficiency in banking software and digital tools