Cashier at The Foodhub by CWC

About the Role

An exciting opportunity has arisen for a motivated professional to join our team as a Cashier.

Key Responsibilities

• Welcome customers warmly into the store and answer customer enquiries as required
• Take food and beverage orders accurately
• Prepare bills for orders and collect transfer and card payments from customers
• Efficiently use the point-of-sale system to process transactions
• Manage refunds, voids, or exchanges following company policies
• Answer questions about menu items and prices
• Confirm orders served before processing payments
• Ensure customers receive accurate receipts for orders
• Reconcile transactions at the beginning and end of shifts to ensure accuracy
• Balance receipts and payments in cash registers
• Present ordered food items for serving or for takeout
• Respond to questions or make recommendations for complementary products
• Handle customer concerns or complaints professionally and escalate issues to management if needed
• Keep the cashier station and surrounding area clean and organized
• Refill items like napkins, utensils, condiments, and takeout bags as needed
• Keep promotional displays and menus neat and properly positioned
• Notify management of any equipment malfunctions or supply shortages

Additional Duties

• Help with other tasks as needed, including managing shelves and tracking inventory
• Coordinate with and assist fellow employees to meet customers' needs and support restaurant operations
• Fill in for fellow employees where needed to ensure customer service standards and efficient operations
• Collaborate with other restaurant servers and production staff
• Attend all scheduled employee meetings and offer suggestions for improvement