Business Development Officer

Job Purpose

To manage and supervise the DSE team, plan and deliver effective marketing strategies, and monitor the progress of DSEs to ensure the growth and profitability of the company.

Key Responsibilities

• Increase the Bank's customer base and account acquisition
• Drive the Bank's deposit mobilization
• Drive funding of accounts and transactions
• Drive agent and merchant onboarding
• Oversee the activities of all DSEs within the Business Development Department and provide leadership and direction
• Canvas assigned territories to present Bank products to potential customers
• Develop the capability of subordinates towards the achievement of their own performance targets
• Promote a strong team culture
• Identify process gaps and suggest process changes and enablers
• Ensure TAT and accuracy for enhanced customer experience

Required Skills

• Knowledge of market research indices
• Lead generation and sales closure
• Understanding of organizational dynamics
• Strong influencing and persuasive skills
• Good business and industry knowledge
• Vast relationship management experience
• Ability to think strategically
• Leadership capability

Education

• Minimum of a university degree in Accountancy, Marketing, Business Administration, or any other relevant discipline from a reputable institution
• An MBA or master's degree in any business-related discipline is an added advantage

Experience

• Minimum of 7 to 10 years post-graduation experience in banking, agency, microfinance, or mobile money sectors
• Experience working with DSE (Direct Sales Executives)