Business Development Executive (Konga Travels & Tours) at Konga Online Shopping Limited

Job Summary

The Business Development Executive handles acquisition and growth of B2B accounts. Success is measured by monthly Gross Booking Value (GBV) from new wins, which include both corporate and affiliate deals. Other key indicators of success include protected margins, reliable forecasting, fast sales cycles, debt recovery, and a premium client experience.

Key Responsibilities

Client Acquisition

• Build and develop a named list in priority sectors such as banking & finance, telecoms, FMCG, tech, energy, and professional services, along with targeted affiliate profiles
• Conduct outreach based on insights, lead discovery, create customized proposals, affiliate offers, and manage client onboarding until approval and first booking
• Upsell other travel products to secured corporate accounts and increase affiliate productivity through enablement, promotions, and co-marketing

Client Management

• Manage onboarding checklists, KYC/compliance, and wallet/commission setup with Finance (if needed)
• Provide clients with rate sheets, product updates, fare finds, and host periodic engagement calls and events
• Monitor activation and productivity of clients: first-sale time, GBV per client, and reactivation of dormant clients

Pipeline Quality, Forecasting & Conversion

• Maintain a clean, stage-validated pipeline with exit criteria in HubSpot using win rate and pipeline coverage for forecasting
• Track proposal-to-close for corporate and quote-to-booking for affiliates with regular follow-ups
• Submit weekly updates on the pipeline and monthly reports including wins, losses, lessons, and action items

Revenue, Margin & Commercial Discipline

• Meet monthly GBV targets from new clients while protecting the average booking margin (approximately 7%)
• Work across departments to create customized commercial offers, including pricing, bundles, and extras, and work with management on concessions when needed
• Ensure timely debt recovery for all client accounts