Assistant Restaurant Supervisor at Bukka Hospitality Limited (Bukka Hut)

About This Role

This position offers a great opportunity for career growth in a dynamic hospitality environment.

Key Responsibilities

• Maintain a visible presence in the front of house to address all customer issues and ensure frontline staff are always smiling and well-coordinated
• Effectively supervise subordinates to ensure all required products are available according to the product time-out schedule and are well presented for customers
• Proactively identify and resolve issues that could adversely affect product availability for display
• Ensure timely requisition of products to avoid outages
• Supervise staff to prevent product or cash shortages
• Enforce standard operating procedures and supervise staff for compliance
• Investigate any shortages, identify root causes, and resolve issues immediately
• Ensure equipment such as microwaves, chillers, POS systems, and computers are well handled by staff to prevent damage that could affect operations
• Submit required reports in a timely manner
• Oversee shift closing procedures, including:
  • Checking cash out from cashiers at the end of shifts
  • Ensuring no trash is outside the dumpster
  • Turning off TV and/or music
  • Ensuring the dining area is swept and tables are reset
  • Arranging chairs neatly
  • Turning off all lights and locking doors

Required Qualifications

• Bachelor's Degree or HND in Hospitality or a related field
• 2–3 years of work experience in a QSR (Quick Service Restaurant) business
• Good communication skills
• Excellent leadership skills
• Smart and proactive approach to work
• Must reside within Egbeda and its environment