Assistant Hotel Manager

Greywood Hotels and Apartments

Lagos, Nigeria CDI

Publiée il y a 2 mois · Expire dans 3 semaines

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Description du poste

A reputable organization seeks a dedicated individual for this role. Position Overview:
  • We are seeking a proactive and highly organized Assistant Hotel Manager to support the Hotel Manager in overseeing the daily operations of the hotel.
  • The ideal candidate will have strong leadership skills, attention to detail, and a passion for hospitality, ensuring the highest standards of service delivery and guest satisfaction.
Key Responsibilities:
  • Assist the Hotel Manager in overseeing all departments, including front office, housekeeping, food & beverage, maintenance, and security.
  • Supervise daily hotel operations to ensure smooth workflow and excellent guest experiences.
  • Handle guest complaints and special requests promptly and professionally.
  • Assist with staff recruitment, training, scheduling, and performance evaluation.
  • Monitor operational costs, assist in budget preparation, and ensure cost-effective practices.
  • Support in implementing marketing, sales, and promotional strategies to boost revenue.
  • Ensure compliance with health, safety, hygiene, and regulatory standards.
  • Conduct regular inspections of hotel facilities to ensure proper maintenance and service standards.
  • Prepare and submit reports to the Hotel Manager regarding operations, performance, and guest feedback.
  • Act as the Hotel Manager in their absence to ensure seamless operations.
Required Qualifications: & Skills
  • Bachelor’s Degree in Hospitality Management, Business Administration, or a related field.
  • 3 – 5 years of experience in hotel operations or hospitality management, with at least 1 year in a supervisory role.
  • Strong leadership, organizational, and interpersonal skills.
  • Excellent communication and problem-solving abilities.
  • Financial awareness and ability to assist with budgeting and reporting.
  • Knowledge of hotel management systems (e.g., Opera, Cloudbeds, or similar).
  • Ability to work under pressure and manage multiple priorities.
  • Flexibility to work varied shifts, including evenings, weekends, and holidays.

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