Assistant General Manager at Skyline International Tourism and Hospitality Ltd

About the Role

A reputable organization in the hospitality and tourism sector seeks a dedicated individual for the Assistant General Manager position. This role offers the opportunity to oversee daily operations and contribute to the success of a dynamic organization.

Key Responsibilities

• Staff Management: Hire, train, schedule, and evaluate staff; provide motivation and handle disciplinary actions
• Operations Oversight: Manage daily operations to ensure efficiency and profitability, including coordinating front-of-house and back-of-house activities
• Financial Management: Develop and manage budgets, control costs, monitor inventory, and analyze financial reports to meet profit and loss goals
• Customer Satisfaction: Ensure a positive customer experience, handle complaints professionally, and use feedback to improve service quality
• Quality and Safety: Maintain high standards for food quality, cleanliness, and strict adherence to all health, safety, and sanitation regulations
• Marketing and Strategy: Develop and implement strategies for revenue growth and customer engagement, collaborating with marketing teams as needed

Required Qualifications

• Previous restaurant management or senior-level experience in the hospitality industry
• Strong leadership, communication, and decision-making abilities
• Comprehensive understanding of restaurant operations, financial management, and customer service
• Knowledge of food safety regulations and health and sanitation standards
• Ability to lead and motivate a diverse team in a fast-paced environment

Compensation

Monthly salary: N130,000 - N150,000

Location

Lagos, Nigeria