Application Specialist – CLIA Technology at Laboria Limited

Position Summary

We are seeking a highly motivated and experienced Application Specialist with a strong biomedical science background and hands-on experience in CLIA (Chemiluminescence Immunoassay) technology. The successful candidate will play a pivotal role in client training, test menu expansion, pre-installation and post-installation application support, and technical enablement of the sales process. This position offers excellent opportunities for career growth.

Key Responsibilities

Client Training & Support

• Conduct on-site and remote training for clients on the operation, maintenance, and interpretation of CLIA systems and assays
• Provide application and troubleshooting support to ensure optimal instrument performance and client satisfaction
• Develop training materials and user guides for end users and internal teams

Test Menu Expansion

• Drive the expansion of the CLIA test menu within existing client facilities by identifying clinical needs and suggesting appropriate assays
• Engage with key laboratory personnel and clinicians to promote new parameters and clinical applications
• Monitor and report client utilization trends to recommend appropriate test expansion strategies

Sales Support

• Partner with the sales team to provide technical presentations and demos during the pre-sales process
• Assist in product positioning and objection handling with in-depth application knowledge
• Support site evaluations and validation studies as part of the sales process

Technical Application Management

• Participate in installation, verification, and validation of CLIA instruments in client labs
• Collaborate with service engineers to ensure seamless technical onboarding
• Continuously update knowledge of product innovations and industry developments

Documentation and Compliance

• Maintain comprehensive records of training, installations, and client interactions
• Ensure all activities comply with company policies and regulatory requirements