Administrative & Client Relations Officer at Five28

About the Role

We invite applications from suitably qualified candidates for the position of Administrative & Client Relations Officer at Five28 in Lagos, Nigeria.

Key Responsibilities

• Manage day-to-day administrative tasks and maintain an orderly office environment
• Handle client enquiries, follow-ups and updates
• Keep project information up to date and ensure client data is accurate
• Support the team with scheduling, documentation and internal coordination
• Track deadlines, deliverables and help ensure smooth project progression
• Prepare reports, organise files and support basic HR/operations needs when required
• Maintain a friendly, professional tone in all client interactions

Requirements

• Bachelor's Degree with 1–3 years of relevant work experience
• Strong organisational and communication skills
• Experience with CRM tools
• Ability to multitask and handle a fast-paced work environment
• Good writing skills and confidence using basic productivity tools (Google Workspace, Sheets, Docs, etc.)
• A positive, helpful mindset and genuine interest in keeping operations running smoothly
• Prior experience in an administrative or customer-facing role is an advantage