Account Receivable Officer

Position Overview

LifeBank is seeking an experienced Accounts Receivable Officer to manage the company's receivables, ensuring timely invoicing, collections, and accurate recording of customer payments. This role plays a critical part in maintaining healthy cash flow and supporting the financial stability of the business.

Key Responsibilities

Invoicing & Billing

• Prepare, review, and issue accurate invoices to customers in a timely manner
• Ensure invoices align with contracts, pricing agreements, and service delivery records
• Maintain up-to-date customer billing information

Collections & Follow-up

• Monitor accounts to ensure payments are received as per agreed terms
• Follow up with customers on overdue invoices via calls, emails, and formal reminders
• Escalate delinquent accounts in line with company policy

Reconciliation & Reporting

• Reconcile customer accounts and resolve billing discrepancies
• Post and allocate customer payments accurately
• Prepare aging reports and receivables analysis for management review

Customer & Internal Coordination

• Serve as the primary point of contact for receivable-related customer inquiries
• Work closely with Sales, Operations, and Customer Success teams to resolve disputes
• Support audits by providing receivables documentation and explanations

Compliance & Controls

• Ensure adherence to internal controls, approval processes, and financial policies
• Maintain proper documentation for all receivable transactions
• Support process improvements to enhance collections efficiency

Key Performance Indicators

• Days Sales Outstanding (DSO)
• Percentage of overdue receivables
• Accuracy and timeliness of invoicing
• Collection success rate

Required Qualifications & Requirements

• Bachelor's degree in Accounting, Finance, or a related field
• 2–4 years' experience in Accounts Receivable or a similar finance role
• Strong knowledge of accounting principles and receivables management