Account Management Specialist at Sabre Travel Network Limited

Confidential

Lagos, Nigeria CDI

Publiée il y a 1 mois · Expire dans 3 semaines

Description du poste

## Title: Account Management Specialist

About the Role

An established company is seeking an Account Management Specialist to provide exceptional service to existing clients while driving account growth and ensuring customer satisfaction.

Key Responsibilities

Provide customer service and support to existing clients
Manage and grow existing customers' accounts
Resolve issues in a timely manner, escalating to the helpdesk when necessary
Follow up with underperforming clients to ensure optimal performance
Ensure customer satisfaction and maintain strong client relationships
Act as a liaison between clients and other internal units
Analyze data and identify opportunities for growth and improvement

Required Qualifications

Bachelor's Degree in any related field
3 years of experience in client management
Excellent communication skills
Strong analytical skills and the ability to interpret data

Preferred Qualifications

Experience in the travel industry
Experience with Global Distribution Systems (GDS)

Location

Lagos, Nigeria