Waitress at Above Lifestyle
Above Lifestyle
Lagos, Nigeria
Permanent
Published 1 month ago · Expires 3 weeks from now
Job description
We invite applications from suitably qualified candidates.
Responsibilities
Guest Service & Experience:
- Welcome guests warmly and provide outstanding table service in line with brand standards.
- Present menus, make recommendations, and upsell food and beverages professionally.
- Ensure all orders are taken accurately and delivered promptly.
- Follow service etiquette, sequence of service, and brand communication style.
Order & Table Management:
- Input orders correctly into the POS system.
- Track order progress and follow up with the kitchen/bar for timely delivery.
- Maintain table cleanliness before, during, and after each service.
- Prepare tables with linens, cutlery, glassware, and condiments.
Brand Standards & Professionalism:
- Uphold Above Lifestyle’s ELITE values in communication, appearance, and service delivery.
- Maintain personal grooming and uniform requirements at all times.
- Handle guest complaints politely and escalate when necessary.
Operations & Reporting:
- Ensure proper handling of bills, receipts, and POS terminals.
- Keep accurate records of orders, voids, and guest needs.
- Report shortages, breakages, or operational issues immediately.
Qualifications
- Minimum NCE / OND / HND in Hospitality training is an added advantage
- 1+ year experience in F&B or hospitality service
- Must be courteous, smart, and energetic
- Preferable size is size 8 -14
- Peferable height is from 5:8ft from above
- Must live close to Jakande/Osapa London
Required Skills & Competencies:
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Ability to multitask and work under pressure
- Basic POS knowledge
- Good grooming, confidence, and etiquette
- Teamwork and collaboration
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