Team Lead, E-Business

We are seeking an experienced professional for this opening.  Location: Egbeda, Lagos  Sector: Tier 1 Microfinance Bank Our client, a Tier 1 Microfinance Bank, is seeking an experienced and commercially minded Team Lead, E-Business to drive profitability, innovation, and growth across its digital and electronic banking channels. This role is ideal for a digital banking professional who understands e-channels as profit centers and can balance strategy, execution, and service delivery. Key Responsibilities: -  Drive profitability of the bank’s e-business by achieving budget and revenue targets -  Manage and oversee e-business projects within budget and agreed timelines -  Develop operating manuals and procedures for e-products and digital channels -  Grow the bank’s market share by increasing active users of e-banking solutions -  Manage all self-service channels (websites, apps, software platforms) as distinct business units -  Lead electronic promotions, digital campaigns, and product launches - Supervise card services and mobile money operations -  Ensure timely resolution of customer disputes on e-channel transactions (TAT compliance) -  Oversee reconciliation and settlement of e-transactions and third-party fees - Provide user support for core banking and alternative delivery channels -  Strengthen system security and manage relationships with third-party service providers Requirements: -  HND / BSc in Finance or a related discipline -  Minimum of 5 years’ experience in e-commerce or e-banking within a banking environment -  Strong expertise in channel management and e-banking operations -  Sound business acumen, product development, and revenue optimization skills -  Ability to multitask, meet tight deadlines, and deliver under pressure -  Excellent verbal and written communication skills -  Strong strategy development and execution capability -  Proficiency in Microsoft Office Suite  Why This Role? You’ll play a critical role in driving digital adoption, revenue growth, and customer experience for a forward-thinking Microfinance Bank committed to innovation and scale.