## Title: Team Lead - Consumer Lending

An exciting opportunity has arisen for a motivated professional to lead our consumer lending team at Fina Trust Microfinance Bank in Lagos, Nigeria.

Originate and manage consumer loans secured through government payroll deduction agreements
Educate government employees on loan products, terms, repayment structures, and eligibility requirements
Analyze credit applications, income verification, and payroll deduction authorizations to assess creditworthiness
Ensure all loan files meet internal policies, regulatory requirements, and government payroll program guidelines
Coordinate with payroll offices, HR departments, and third-party administrators to set up and maintain deductions
Maintain accurate and complete loan documentation and records
Meet or exceed monthly loan production, quality, and customer satisfaction targets
Monitor loan performance and proactively address issues related to repayment or payroll changes
Provide exceptional customer service throughout the loan lifecycle
Stay current on lending regulations, consumer protection laws, and government payroll deduction policies

Minimum 2–5 years of experience in consumer lending, credit, or financial services
Experience with payroll deduction loans or government employee lending strongly preferred
Working knowledge of consumer credit laws and regulations
Strong sales, negotiation, and relationship-building skills
Excellent verbal and written communication skills
High attention to detail and strong organizational skills
Ability to work independently and manage a pipeline of loans

Team Lead - Consumer Lending

Job description