Team Lead, Branch Development and Zonal Affairs Officer at Chartered Institute of Personnel Management of Nigeria

Position Purpose

The Team Lead, Branch Development and Zonal Affairs role exists to grow and champion membership mobilization and development across CIPM State Branches and Chapters. The position manages zonal affairs to ensure optimal functionality and alignment with headquarters operations.

Key Relationships

Internal Stakeholders:

• All staff members
• Zonal Officers

External Stakeholders:

• All members
• Corporate clients

Principal Responsibilities

Branch Development

• Collaborate with CIPM State Branches and Chapters to grow membership at the national level
• Mobilize members for participation at CIPM events in coordination with state branches
• Plan and organize Special Human Resource Forums on behalf of the Institutional Development Committee
• Support Zones in organizing Human Resource Fora with State Branches, assisted by their Zonal Officers
• Coordinate all State Branches and Chapters activities in assigned zones in compliance with state by-laws
• Ensure annual work plans for all State Branches and Chapters are developed at the beginning of each year and implemented accordingly

Zonal Affairs and Operations

• Ensure zonal offices and headquarters are fully operational
• Drive revenue generation, cost optimization, and membership growth initiatives
• Promote the MCPE programme across zonal offices
• Drive optimal customer satisfaction across all CIPM zonal offices
• Work with the CMC to ensure institute branding compliance across all locations
• Ensure zonal offices adequately support State Branch events within their zones

Key Performance Indicators

• Branch growth and development
• Membership engagement and retention

Qualifications

• Bachelor's Degree in Business Management, Administration, Social Sciences, Marketing, or related discipline
• Master's Degree (AMBA, MPA, or MSc in Management or Organizational studies preferred)