System Business Analyst

We are looking for a qualified candidate to fill this position. Job Purpose

• The System Business Analyst (SBA) is responsible for analyzing, designing, and implementing efficient and scalable systems to meet the business needs.

• The role involves gathering, documenting, and translating business requirements into technical specifications, working closely with stakeholders to ensure alignment, and ensuring the successful implementation of technology solutions.

• The SBA bridges the gap between business and technical teams, facilitating improved processes and system functionality.

Duties & Responsibilities

• Conduct detailed business and system analysis through stakeholder interviews, workshops, and documentation.

• Understand and document business processes, workflows, and system requirements. Identify system gaps, inefficiencies, and opportunities for improvements.

• Collaborate with the technical team to design and develop system solutions that meet business requirements.

• Provide input on technical feasibility and assist in system design decisions.

• Create functional and technical specifications, wireframes, and user stories.

• Coordinate with project managers, developers, and testers to ensure that system projects are delivered on time, within scope, and meet quality standards.

• Monitor the progress of the project, addressing any roadblocks or issues as they arise.

• Develop and execute test cases to ensure system functionality matches business requirements

• Facilitate user acceptance testing (UAT) and ensure stakeholders are engaged in the process.

• Maintain clear and accurate documentation of business requirements, system specifications, user guides, and change logs.

• Prepare and present reports on system performance, progress, and issues to stakeholders.

• Serve as the primary liaison between business stakeholders and the development team.

• Facilitate communication between business units, project teams, and vendors.

• Provide ongoing support for system enhancements and resolve any post-implementation issues.

• Monitor system performance and identify opportunities for further optimization.

Key Performance Indicators Requirements: Accuracy:

• Percentage of system requirements correctly captured and implemented without rework.

• Frequency of requirement changes or scope creep after initial documentation.

Project Delivery Timeliness:

• Percentage of system projects completed on time.

• Adherence to project deadlines and milestones.

Quality of Deliverables:

• Number of defects identified during testing and post-la...