Student Services Specialist at Rome Business School Nigeria

Job Overview

Rome Business School Nigeria is seeking a highly organized, student-focused Student Services Specialist to lead the end-to-end student experience, including academic coordination, student engagement, and institutional event management.

This role works closely with Didactic (Academic Delivery), Marketing, Sales & Admissions, Career Services, and Administrative Departments to ensure seamless student support, impactful events, strong retention, and excellent academic and career outcomes.

The Student Services Specialist serves as the central coordination hub between students and all internal departments.

Key Responsibilities

• Act as the primary point of contact for student enquiries, concerns, and support needs
• Work closely with the Didactic Department to support academic calendars, timetables, class scheduling, and other academic activities
• Support student onboarding, orientation, and enrolment activities in collaboration with Marketing, Sales & Admissions
• Track student engagement with career services initiatives
• Plan, coordinate, and execute student and institutional events
• Coordinate student records and documentation with the Administration Department
• Track and analyse student satisfaction and engagement for continuous improvement

Required Qualifications & Experience

• Bachelor's degree in Education, Business Administration, Management, or related field
• 3–6 years' experience in student services, academic administration, event coordination, or customer experience
• Strong coordination, communication, and stakeholder management skills

Preferred Qualifications

• Experience in an education or professional training environment

Why Join Us?

• Opportunity to shape both student experience and institutional events