Store Sales Representative

An established company is recruiting for the following position. Position Overview: Client Relationship: - Management: Building and maintaining strong relationships with clients and providing excellent customer service. - Account Management: Opening, serving demand notices, and issue certificates. - Transaction Processing: Make presentations, administer and process all types of recovery actions, negotiate, follow up accurately and efficiently. - Compliance and Risk Management: Ensuring all transactions and operations comply with regulations and internal policies to minimise risk. - Data management: Maintain and update records within the appropriate database relating to billings and revenue collections - Problem Solving: Addressing and resolving customer inquiries, complaints, and account-related issues in a timely and professional manner. - Sales and Business Development: Identifying opportunities to recover and services to existing clients, and potentially generating new business through referrals and networking. - Reporting and Documentation: Maintaining accurate records of all transactions, preparing reports, and contributing to the overall reporting of the organisation. - Collaboration: Working closely with other departments within the organisation to ensure seamless service delivery. - Continuous Learning: Staying up-to-date on LGA regulations and bylaws. Criteria - Interested candidates should possess work experience as a sales representative or a marketer in retail or banking industry. - Previous experience as an account officer or relationship management officer in a Commercial bank or MFB is a plus. Skills: and Qualifications: - Strong Communication and Interpersonal Skills: Ability to effectively communicate with clients and colleagues, build rapport, and handle sensitive financial information. - Analytical and Problem-Solving Skills: Ability to analyze data, identify issues, and develop effective solutions. - Attention to Detail: Accuracy and thoroughness in processing transactions, maintaining records, and preparing reports. - Customer Service Orientation: A commitment to providing excellent service and building long-term relationships with clients. - Ability to Work Under Pressure: Handling multiple tasks, meeting deadlines, and dealing with demanding clients. - Teamwork and Collaboration: Working effectively with others to achieve company's goals.