Station Supervisor - Onitsha

Position Overview

We are seeking a motivated professional to serve as a Station Supervisor at our fuel station. You will be responsible for supervising daily shift operations, ensuring efficient service delivery, accurate sales recording, staff coordination, safety compliance, and customer satisfaction. This role requires operational control during assigned shifts and support to management in achieving sales and performance targets.

Key Responsibilities

• Supervise pump attendants and cashiers during assigned shifts
• Ensure proper opening and closing procedures
• Monitor fuel dispensing activities to prevent shortages and losses
• Ensure all pumps and POS systems are functioning properly
• Monitor fuel stock levels and report low stock
• Verify product deliveries during shift
• Maintain accurate stock records for fuel and lubricants
• Prevent product losses, theft, and wastage
• Monitor daily sales transactions and ensure accurate recording
• Reconcile shift sales and prepare handover reports
• Ensure adherence to safety regulations and company policies
• Monitor fire safety equipment and emergency readiness
• Enforce no-smoking and safety compliance within station premises
• Prepare daily shift reports
• Document incidents, discrepancies, or operational issues

Required Qualifications & Experience

• HND or bachelor's degree in any related field
• 1–3 years of experience in fuel station or retail operations
• Basic knowledge of cash handling and inventory control
• Good communication and leadership skills
• Ability to work shifts, including weekends and holidays
• High level of honesty and accountability

Key Competencies

• Supervisory Skills
• Attention to Detail
• Accountability
• Customer Service Orientation
• Problem-Solving Skills
• Ability to Work Under Pressure