Social Medial Manager

This vacancy presents a chance to join a leading organization. Content Creation & Management - Develop and execute a social media content calendar (daily, weekly, or monthly). - Create engaging posts, including images, videos, reels, and stories. - Write compelling captions, ensuring consistency with the brand’s voice. - Design and schedule promotions, discounts, and special event announcements. Social Media Strategy & Growth - Develop strategies to grow followers and increase engagement. - Optimize posts for each platform (Instagram, Facebook, TikTok, Twitter, etc.). - Stay updated on social media trends and implement innovative ideas. Community Engagement & Customer Service - Respond to customer comments, questions, and reviews promptly. - Monitor and engage with followers to build a strong online community. - Handle negative feedback professionally and escalate issues when necessary. Influencer & Brand Partnerships - Identify and collaborate with local influencers, food bloggers, and content creators. - Organize influencer visits and partnerships for promotions. - Track the success of collaborations and partnerships. Advertising & Promotions - Run paid social media ad campaigns (Facebook Ads, Instagram Ads, etc.). - Analyze ad performance and optimize for better reach and conversions. - Promote seasonal specials, events, and limited-time offers. Analytics & Performance Tracking - Monitor key performance metrics (engagement rate, reach, impressions, etc.). - Use analytics tools (Meta Business Suite, Google Analytics, etc.) to assess campaign success. - Provide monthly reports with insights and recommendations for improvement. Coordination with Other Teams - Work closely with chefs, managers, and staff for content ideas. - Collaborate with the marketing team to ensure consistent branding. - Support event promotions through social media coverage.