SME Sales Relationship Manager

About the Role

The SME Relationship Manager is responsible for building, managing, and sustaining strong relationships with Small and Medium Enterprise (SME) clients. This role focuses on understanding client needs, providing tailored financial solutions, driving business growth, and ensuring high customer satisfaction. You will be accountable for portfolio growth, risk management, and cross-selling bank products and services.

Key Responsibilities

• Develop, maintain, and deepen relationships with existing and prospective SME clients
• Serve as the primary point of contact for SME clients, ensuring timely resolution of queries and concerns
• Conduct regular client visits and relationship reviews to assess financial needs and propose suitable banking solutions
• Identify, acquire, and onboard new SME clients to grow the bank's SME portfolio
• Proactively explore opportunities to cross-sell and up-sell financial products including loans, trade finance, deposits, treasury products, and digital solutions
• Conduct credit analysis and prepare credit proposals in line with the bank's risk appetite and lending policies
• Ensure timely renewal of credit facilities and compliance with regulatory and internal credit requirements
• Achieve assigned revenue, deposit, and loan growth targets

Required Qualifications

• NCE/ND, HND, or B.Sc. qualification
• Minimum 2–3 years of experience in sales or business development within a financial institution

Benefits

• HMO
• Pension
• Leave Allowance
• 13th Month Bonus

Location

Lagos, Nigeria