Shop Assistant at Surprise World NG

About the Role

Surprise World NG is seeking a dedicated Shop Assistant to join our team in Lagos. You will play a key role in delivering exceptional service across our gift and surprise planning operations.

Key Responsibilities

• Assist in planning and delivery of surprise and gift items
• Serve as an information resource to clients regarding style, format, materials, pricing, and available services
• Review and verify accuracy of job items and office documentation
• Receive, sort, prioritize, and process orders for delivery
• Sort and prioritize items for delivery
• Assist in pick-up and delivery services
• Support execution of surprises and decorations
• Assist in gift curation and crafting
• Deliver items to specific locations
• Maintain cleanliness and order of work area
• Perform clerical functions related to delivery activities, including maintaining and logging orders for pickup and delivery

Required Qualifications

• Minimum OND (Ordinary National Diploma) in any management course
• At least 1 year of working experience in a managerial or creative role
• Decoration or party planning experience (preferred)
• Must reside around Allen, Ikeja

Essential Skills & Attributes

• Excellent verbal and written communication skills
• Strong interpersonal communication abilities
• Time management expertise
• Customer service orientation
• Flexibility and ability to prioritize new tasks as they arise
• Ability to learn new skills quickly
• Jovial and fun personality

Work Schedule

Monday to Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 3:00 PM
One day off per week

Location

Lagos, Nigeria