School Receptionist at Collins American International Academy - CAIA

About the Role

We are seeking a professional and welcoming School Receptionist to join our administrative team at Collins American International Academy (CAIA). As the first point of contact for parents, students, staff, and visitors, you will play a vital role in ensuring smooth communication and efficient front-office operations.

Key Responsibilities

• Welcome and assist visitors with professionalism and courtesy
• Manage phone calls and inquiries, directing them appropriately
• Schedule appointments and maintain staff calendars
• Handle correspondence including emails, letters, and packages
• Maintain student and staff records with confidentiality
• Support administrative tasks such as filing, photocopying, and data entry
• Assist with school events and parent-teacher meetings

Requirements

• Minimum of 1 year's experience in reception or administrative roles (school environment preferred)
• High school diploma or equivalent required
• Additional certifications in office administration are an advantage
• Demonstrated ability to work effectively in a busy, dynamic environment

Required Skills & Competencies

• Excellent communication and interpersonal skills
• Strong organizational ability and attention to detail
• Proficiency in Microsoft Office and school management software
• Professional demeanor and customer service orientation
• Ability to multitask and remain calm under pressure
• Confidentiality and discretion in handling sensitive information