Sales Representative (Sales & Customer Relations) at Goldchek Herbals

Job Summary

We are seeking a highly motivated and results-driven Entry-Level Sales Representative to join our dynamic sales team at Goldchek Herbals. This role focuses on generating sales primarily through online channels, requiring proactive customer engagement, excellent communication skills, and strong follow-up ability.

The ideal candidate will manage client interactions from inquiry to conversion, ensuring customer satisfaction, repeat business, and a seamless online experience.

Key Responsibilities

• Engage with customers across online sales channels (social media, website, WhatsApp, email, etc.)
• Make follow-up calls and maintain consistent communication with prospects and existing clients
• Convert online inquiries into successful sales through persuasive communication and relationship building
• Handle basic customer complaints and provide timely resolutions to maintain client trust
• Maintain accurate records of customer interactions, transactions, and feedback
• Collaborate with the operations and marketing teams to enhance customer experience and improve sales strategies
• Meet and exceed individual sales targets

Requirements

• Minimum of OND or SSCE qualification
• 0–2 years of experience in sales, customer service, or telesales (experience in online sales is an advantage)
• Excellent verbal and written communication skills
• Strong interpersonal skills with a customer-focused attitude
• Ability to work independently and as part of a team
• Basic knowledge of CRM tools, spreadsheets, and online communication platforms
• Proactive, organized, and target-driven mindset
• Must reside within Surulere or nearby areas

Compensation & Benefits

• Monthly Salary: ₦60,000
• Performance-based Commission: Attractive commission structure

Location

Lagos, Nigeria