Sales Executive at Smash Technology

About the Role

An exciting opportunity has arisen for a motivated professional to join our sales team. As a Sales Executive, you will be responsible for converting qualified leads into active paying customers. This is a strictly indoor sales role with no outdoor marketing required.

The ideal candidate must be highly persuasive, target-driven, and skilled in communicating value to prospective customers to ensure high conversion rates.

Key Responsibilities

Lead Conversion & Sales Delivery

• Convert company-generated leads into sales through follow-up calls, messages, and virtual engagements
• Achieve monthly and quarterly sales targets set by management
• Track and manage leads through the CRM system while ensuring timely follow-up
• Educate prospective customers on company products, services, and benefits

Customer Engagement & Relationship Building

• Provide accurate information and handle customer inquiries professionally
• Build relationships with new clients and maintain long-term connections for retention
• Ensure excellent customer satisfaction through prompt and clear communication
• Collaborate with the customer service and operations teams to ensure seamless onboarding of new clients

Reporting & Documentation

• Maintain a daily report of leads contacted, conversions, and pending prospects
• Provide weekly performance updates to the branch manager
• Ensure proper documentation of customer details and transactions

Team Collaboration

• Work closely with the operations and KYC team to ensure successful onboarding
• Participate in sales meetings, training sessions, and performance reviews
• Contribute ideas on how to improve sales strategy and lead conversion efficiency

Requirements

• OND / HND / BSc in any field (business-related courses are an added advantage)
• 3 – 8 years of experience in sales, tele-sales, customer service, or lead conversion roles
• Strong communication, persuasion, and negotiation skills
• Target-driven and resilient professional mindset