## Title: Sales Administrative Officer

About the Role

We invite applications from suitably qualified candidates for the position of Sales Administrative Officer at AACE Food Processing & Distribution Limited in Lagos, Nigeria.

Key Responsibilities

Sales Support & Order Management

Process sales orders accurately and in a timely manner across B2B and retail channels
Liaise with warehouse and logistics teams to ensure on-time delivery of products
Monitor stock availability and coordinate with Procurement/Warehouse to prevent stock-outs

Reporting & Data Management

Maintain and update sales databases, CRM systems, and records
Generate regular sales reports, including sales performance, order status, and customer analytics
Support the Sales Manager with data analysis to identify trends, opportunities, and gaps

Customer Relationship & Coordination

Serve as the first point of contact for internal and external sales-related inquiries
Follow up with clients on orders, deliveries, and payment schedules
Coordinate with marketing and operations to ensure promotional activities are implemented effectively

Process Improvement & Compliance

Ensure adherence to sales policies, procedures, and operational guidelines
Identify and propose improvements to sales processes for efficiency and accuracy
Assist in compliance with contracts, pricing agreements, and promotional guidelines

Required Qualifications

Bachelor's degree in Business Administration, Marketing, or related field
Minimum 3 years' experience in sales administration within FMCG, B2B, and retail sales environments
Strong knowledge of sales processes, CRM systems, and order management
Familiarity with ERP, MS Office, and reporting tools

Required Skills & Competencies

Strong organisational and multitasking abilities
Excellent communication and stakeholder management skills
Analytical mindset and attention to detail
Proactive, solution-oriented, and process-focused approach
Ability to work under pressure and meet deadlines
Team player with a collaborative approach

Sales Administrative Officer at AACE Food Processing & Distribution Limited

Job description