Sales Account Manager at Resourcery Plc

Role Description

This is a full-time hybrid role based in Lagos State, Nigeria, with work from home allowed. The Sales Account Manager will be responsible for closing deals, onboarding new customers, overseeing account management, ensuring customer satisfaction, handling customer service inquiries, and generating leads.

Daily tasks will include maintaining and growing relationships with customers, addressing their needs, and ensuring they receive quality service and support.

Key Responsibilities

• Close deals and onboard new customers
• Oversee account management and customer satisfaction
• Handle customer service inquiries and support
• Generate leads and identify new business opportunities
• Maintain and grow relationships with existing customers
• Address customer needs and ensure quality service delivery

Requirements

• Bachelor's degree
• At least 5 years of work experience in a sales role
• Proven ability in lead generation, deal closing, and account management
• Strong customer satisfaction focus
• Excellent interpersonal and verbal communication skills
• Ability to work independently in a hybrid work environment
• Experience in the ICT industry is an advantage