Restaurant Front Operations Regional Manager at Sweet Sensation

Job Summary

This position offers a great opportunity for career growth. You will oversee the performance of multiple restaurants within your region, ensuring operational excellence, customer satisfaction, and profitability across all outlets under your supervision.

Key Responsibilities

• Oversee day-to-day restaurant operations across assigned outlets
• Ensure managers and teams deliver exceptional customer experiences
• Monitor sales, staff performance, and inventory management
• Plan and execute restaurant marketing strategies and customer loyalty programs
• Collaborate with production to plan and update menus
• Conduct competitor surveys and provide strategic recommendations to management
• Drive staff training, coaching, and continuous performance improvement

Requirements

• B.Sc. or HND in Hospitality Management or a related field
• Minimum of 4 years' experience as a Restaurant Manager or higher operations role in a QSR brand
• Strong leadership, communication, and analytical skills
• Proficient in MS Office tools and restaurant performance analysis
• Excellent people management and problem-solving skills