Research & Innovation Officer

About the Role

International Energy Insurance Plc is expanding its dynamic team and seeking talented professionals to join as a Research & Innovation Officer based in Lagos, Nigeria.

Duties & Responsibilities

• Conduct in-depth market, industry, and customer research to identify trends, opportunities, risks, and competitive dynamics
• Analyse market data, customer behaviour, and industry reports to support strategic planning and product development initiatives
• Support the development of new products and services, including concept testing, feasibility studies, and market assessments
• Collaborate with internal stakeholders such as underwriting, marketing, and operations teams to drive innovation initiatives
• Monitor emerging technologies, digital innovations, regulatory developments, and global industry trends that may impact the organization
• Prepare comprehensive research reports, presentations, and insight briefs for executive management and key business stakeholders
• Identify opportunities for new insurance products, product enhancements, and alternative distribution channels
• Assist in feasibility studies for new markets, partnerships, and business models; support the design, testing, and rollout of innovative insurance solutions
• Track the performance and market reception of new or enhanced products and provide recommendations for improvement
• Support pilot projects, innovation labs, and process improvement initiatives aimed at enhancing efficiency and customer experience
• Collaborate with underwriting, claims, sales, IT, and operations teams to pilot innovation initiatives
• Promote the adoption of digital tools, automation, and process optimisation across the business
• Maintain a repository of research materials, market intelligence, and innovation insights for organizational use
• Contribute to the continuous improvement of research methodologies and innovation processes within the organization

Education & Qualifications

• Bachelor's degree in Insurance, Economics, or related field