Receptionist at Esporta Suites Hotel and Resorts Ltd

About the Role

A reputable organization seeks a dedicated individual to join our team as a Receptionist. In this role, you will be the first point of contact for our guests, providing exceptional service and ensuring a welcoming experience from arrival to departure.

Key Responsibilities

• Greet and welcome guests warmly upon arrival
• Handle guest check-ins and check-outs efficiently
• Answer phone calls, respond to inquiries, and process reservations
• Provide accurate information about the hotel, rooms, and available services
• Coordinate with housekeeping and other departments to ensure smooth guest service
• Maintain a clean and professional front desk area at all times
• Handle guest complaints professionally or escalate them appropriately

Requirements

• Minimum of OND or equivalent qualification
• Previous hotel or hospitality experience (advantageous)
• Excellent communication and interpersonal skills
• Neat appearance and professional demeanor
• Outstanding customer service attitude
• Basic computer skills and familiarity with hotel booking systems (added advantage)
• Ability to work flexible shifts, including weekends and public holidays

Compensation

N80,000 - N100,000 monthly