Receptionist at EKO Hotels & Suites

A dynamic team is expanding and looking for the right talent. Requirements: - Minimum of two (2) years’ proven experience in a hotel front desk or customer service role. - Bachelor’s Degree / National Diploma in Hospitality Management, Business Administration, or related field. - Strong knowledge of front office operations and hotel reservation systems. - Excellent communication, interpersonal, and telephone etiquette skills. - Professional appearance and customer-focused attitude. - Proficiency in Microsoft Office and hotel management software is an advantage. Key Responsibilities: - Welcome guests and ensure smooth check-in and check-out procedures. - Handle reservations, guest inquiries, and complaints professionally. - Maintain accurate guest records and billing information. - Coordinate with housekeeping and other departments to ensure guest satisfaction. - Manage cash transactions and prepare daily reports. Check how your CV aligns with this job