Real Estate Relationship Officer at Tempkers Limited

Location

Mabushi, Abuja (FCT), Nigeria

About the Role

We are seeking a qualified Real Estate Relationship Officer to build and maintain strong client relationships while managing property portfolios, driving sales, and ensuring compliance with real estate regulations.

Key Responsibilities

Client Relationship Management

• Build and maintain strong, long-term relationships with property buyers, investors, and prospects
• Provide exceptional customer service throughout the property acquisition, investment, and after-sales process

Property Portfolio & Client Account Management

• Guide clients through property inspections, site visits, documentation, and closing processes
• Manage client onboarding and maintain updated client and property files
• Ensure all required documentation is complete and accurate
• Support clients with service requests, enquiries, and post-purchase relationship management

Sales, Marketing & Lead Conversion

• Conduct property presentations and pitches to prospective buyers
• Follow up on leads, negotiate offers, and close sales efficiently
• Identify upselling opportunities and attract new clients through marketing campaigns, referrals, and networking

Compliance & Risk Management

• Ensure all sales transactions, property documentation, and client dealings comply with company policies, estate regulations, and real estate laws
• Verify property titles and coordinate with legal teams to minimize transaction risks

Data Management

• Maintain and update CRM records, client databases, sales pipelines, and property inventory systems
• Track billings, payments, and client engagements accurately

Problem-Solving

• Address and resolve client concerns regarding property options, documentation, payments, and after-sales issues professionally and promptly

Reporting & Documentation

• Prepare weekly and monthly sales reports, client activity summaries, and market feedback reports
• Maintain accurate documentation for all transactions and client communications

Collaboration

• Work closely with the marketing, legal, survey, and customer service teams to ensure seamless property sales and delivery