## Title: POS State Merchant Officer

About the Role

Fort Knox Group is recruiting a POS State Merchant Officer to manage point-of-sale operations and drive business growth within the state. This role encompasses aggregator management, POS device logistics, brand development, and market expansion.

Key Responsibilities

Aggregator Management

Identify and onboard quality aggregators in the state
Ensure 100% aggregator activity levels
Ensure each aggregator maintains at least 95% active agent base at all times
Recruit the appropriate number of aggregators in line with the state's specified distribution structure
Ensure each aggregator recruits a minimum of 500 agents

Agent and Transaction Management

Drive minimum transaction counts of 15 per agent per day
Ensure aggregators promptly make funds available to all agents under their network
Maintain zero float balance across all agents
Constantly identify opportunities for increasing quality agent base in the region

POS Device Management

Take full custody of all POS devices assigned to the state
Assign POS devices to aggregators based on qualifying criteria
Manage all POS devices across the state
Coordinate POS distribution, retrieval, and support issues as required
Coordinate repairs of faulty POS devices with the state EUS team

Brand Development and Marketing

Ensure appropriate and effective outlet branding in line with "Picture of Success (PICOS)" standards
Identify visibility opportunities for the brand within the state
Manage POSM (Point of Sale Materials) stock in state warehouse to prevent damage, wastage, and obsolete materials
Train aggregators on POSM deployment to agents in line with "Picture of Success" guidelines

Business Development and Competitive Strategy

Identify and leverage distribution opportunities in the state to grow the POS business
Drive market penetration of POS services in the state
Effectively report competitive activities and implement adequate counter initiatives
Track ongoing market initiatives
Immediately address or escalate any unusual competitor activity and sales support issues that may threaten business performance

Location

Lagos, Nigeria

POS State Merchant Officer at Fort Knox Group

Job description