PCS Applications Specialist at Alpha Pharma

Job Summary

The PCS Applications Specialist delivers expert clinical training, demonstrations, workflow optimization, and post-sales support across Alpha Specialties (Subsidiary of Alpha Pharmacy) Patient Care Solutions portfolio.

The specialist supports clinicians, nurses, anaesthetists, neonatologists, cardiologists, and biomedical/IT teams to achieve optimal use of medical systems, ensuring clinical excellence and high customer satisfaction.

Key Responsibilities

• Deliver comprehensive training for products in the following sub-modalities:
  • Patient Monitoring
  • Anaesthesia
  • Maternal–Infant Care (MIC)
  • Diagnostic Cardiology
  • Critical and Emergency Care
• Conduct simulations for OR, ICU, NICU, labour ward, ER, and telemetry workflows
• Deliver post-installation onboarding and adoption support to ensure optimal use of products
• Maintain current knowledge on Alpha Specialties PCS software updates, clinical protocols, and new product releases

Required Qualifications

• Bachelor's degree in nursing, Anaesthesia Technology, Biomedical Engineering, Physiology, Pharmacy, or related clinical field
• 2–6 years of clinical experience in one or more of the following:
  • ICU/ER/Theatre patient monitoring
  • Anaesthesia delivery and OR workflow
  • NICU/Labour Ward (maternal & infant care)
  • Cardiology clinics

Preferred Experience

• Prior applications specialist experience with GE or other OEM

Key Competencies

• Strong clinical understanding of monitoring, anaesthesia, and neonatal care workflows
• Excellent training, presentation, and communication skills
• Critical thinking and ability to solve clinical workflow problems
• Strong customer relationship and follow-up discipline
• Ability to travel frequently (50–70%)
• Good MS Office and digital workflow proficiency

Remuneration & Benefits

• Attractive salary
• Health insurance and statutory benefits
• OEM training and certification