Packaging Officer at ICS Outsourcing Limited

Job Summary

The Packaging Officer is responsible for ensuring all refurbished terminals that pass quality assurance (QA) are properly packaged, labelled, and logged before being sent to inventory for distribution. This role is central to maintaining product quality and presentation standards while ensuring packaging workflow compliance.

Key Responsibilities

Terminal Packaging

• Receive QA-approved refurbished terminals and ensure they meet packaging criteria
• Verify the packaging checklist: charger, cable, frosted bag, serial label, and packaging carton
• Ensure only terminals with valid QA approval are packaged
• Ensure all terminals are powered and checked before packaging

Terminal Logging & Reporting

• Log every packaged terminal in the system with packaging details
• Track daily and weekly packaging performance against targets
• Initiate push and collection of terminals to or from inventory officers

Inventory Coordination

• Maintain accurate records of packaged and unpackaged terminals
• Report discrepancies or damaged items immediately

Quality Control & Compliance

• Reject terminals that are damaged or do not meet packaging standards
• Provide valid rejection reasons and return terminals to inventory for re-evaluation
• Follow and enforce standard operating procedures (SOPs) for packaging and materials usage

Process Improvement

• Collaborate with repair and QA teams to identify process issues
• Suggest improvements to packaging workflow or material usage

Key Performance Metrics

• Daily and weekly packaging output
• Return rate of packaged terminals
• Compliance with packaging checklist
• Inventory accuracy

Requirements

Education & Experience

• HND or Bachelor's Degree in a relevant field (preferred)
• Prior experience in electronics handling, warehouse packaging, or operations support (preferred)

Skills & Competencies

• Attention to detail
• Strong organizational and time management skills
• Ability to work accurately under pressure
• Proficiency with inventory management systems
• Excellent communication and collaboration abilities