Marketing and Customer Service Executive at Handyman Daige Properties

About the Role

Handyman Daige Properties is expanding its dynamic team and seeking a talented Marketing and Customer Service Executive to join us in Lagos, Nigeria. You will play a crucial role in connecting property sellers with prospective buyers while ensuring exceptional customer service throughout the sales process.

Key Responsibilities

• Meet with prospects and clients interested in properties to present real estate opportunities
• Communicate with clients to identify their requirements and property preferences
• Oversee the preparation and approval of documents including purchase agreements and lease contracts
• Coordinate property deal closures to ensure all vital documents are signed and payment is received
• Arrange property viewings for prospective buyers before closing deals
• Act as an intermediary between property sellers and prospective buyers to facilitate transactions
• Conduct property inspections to verify that sales terms and conditions are met before closing
• Provide periodic reports to sales managers on sales operations and returns using CRM systems
• Conduct market surveys to identify competing property prices in the housing market
• Provide recommendations to buyers and refer them to property consultants for legal and mortgage services
• Ensure compliance with housing laws and policies during property transactions
• Monitor the property market to identify potential clients and secure brokering deals
• Maintain ongoing client contact to identify future business opportunities
• Participate in seminars, conferences, and events to enhance job knowledge and expand professional networks

Requirements

• Bachelor's degree in Marketing or a related field from a recognized university
• 3–5 years of proven experience in sales, marketing, and customer service
• Strong communication, interpersonal, and negotiation skills
• Ability to work independently and consistently meet targets
• Proficiency in CRM tools and Microsoft Office Suite
• Customer-focused mindset with strong problem-solving abilities
• Experience in real estate sales (advantage)