Lounge Manager at Trimm Solutions Limited

A dynamic team is expanding and looking for the right talent. Job Description - Oversee the daily "flow" of the lounge, including opening/closing procedures, ambiance control (lighting, music, temperature), and ensuring the facility is clean and well-maintained. - Recruit, train, and schedule staff (bartenders, servers, hosts). You are responsible for motivating the team and conducting performance reviews. - Act as the "face" of the lounge. You’ll handle VIP guests, resolve customer complaints, and ensure every patron receives attentive service. - Manage budgets, profit & loss, track daily sales, and implement strategies to increase revenue (e.g., happy hours, event bookings, or loyalty programs). - Monitor stock levels for spirits, garnishes, and supplies. Negotiate with vendors and ensure all orders stay within cost-of-goods-sold (COGS) targets. - Ensure the establishment follows all local liquor laws, health codes, and safety regulations. This includes checking IDs and managing "over-serving" protocols. Qualifications / Experience - HND / B.Sc Degree in Hospitality or Business is preferred for luxury venues. - 6–10 years of experience managing a high-end restaurant. - Relevant certifications (e.g., Food Handlers Certificate, Responsible Service of Alcohol/TIPS). will be an added advantage. Check how your CV aligns with this job