Loan Collection Officer at Co-matrix Collection Service Limited

About the Role

This position offers a great opportunity for career growth in the collections industry.

Responsibilities

• Manage client relationships effectively and professionally
• Contact customers via phone to request payment of outstanding debts
• Send payment reminder messages to customers
• Guide customers through the payment process
• Persuade reluctant customers to make timely payments
• Meet weekly and monthly collection targets
• Prepare accurate and detailed reports on work completed

Requirements

• Relevant qualifications in finance, business, or related field
• 0–1 year of experience in collections, customer service, or related role

Location

Lagos, Nigeria