Learning and Development Associate

Role Overview

Cecure Intelligence Limited is seeking a Learning and Development Associate to support the day-to-day execution and delivery of training programs within the CIL Academy. This role is focused on tactical execution and operational excellence, ensuring training programs run smoothly, learners remain engaged, and program performance is accurately tracked and reported.

You will play a key role in coordinating training logistics, supporting learners, maintaining learning systems, and providing reliable insights through operational reporting.

Key Responsibilities

• Coordinate all logistical aspects of online and in-person training programs
• Manage the end-to-end learner lifecycle, including enrollment, assessments, and onboarding
• Track learner progress, attendance, and participation, escalating issues that require intervention
• Provide first-level technical support to learners using the Learning Management System (LMS) and training environments
• Maintain operational dashboards and prepare routine progress and performance reports
• Support the distribution and minor updates of learning materials as required

Skills and Experience Required

• 1–3 years of experience in a learning, training, or similar coordination role
• Strong organizational, coordination, and attention-to-detail skills
• Process-driven mindset with the ability to manage multiple tasks simultaneously
• Excellent written and verbal communication skills for engaging learners, instructors, and internal stakeholders
• Ability to quickly learn and support digital learning platforms (LMS and virtual environments)
• Proficiency in data tracking, dashboards, and basic reporting tools (e.g., spreadsheets or LMS reporting features)
• Strong customer service orientation and commitment to delivering a positive learner experience
• Ability to work effectively in a team-oriented, fast-paced environment